FAQ

Our minimum is 100 cups per design. Smaller sample runs can be quoted case by case, and larger runs drop quickly in per-unit price.

No. We regularly produce runs into the tens of thousands for stadium, festival, and retail programs.

Yes. We can provide a blank or a pre-production decorated sample so you can approve the cup, finish, and engraving or print before the full run.

Yes. You can combine styles and sizes across an order, and the combined volume counts toward your price tier — ideal for outfitting a full bar or event.

Yes. We keep your artwork, cup spec, and finish on file, so reorders match your previous run exactly and move faster.

Send your logo, cup style, and quantity for a free quote and 24-hour mockup. Once you approve the design and quantity, we invoice and begin production — you pay only on approval.

No. Mockups are free with unlimited revisions until you approve. You only pay once the design is signed off and production begins.

Vector files (AI, EPS, SVG, or PDF) are ideal for a clean engrave or print. If you only have a photo or a PNG, our designers will recreate your artwork print-ready at no charge.

Yes. We offer custom Pantone matching for wrap and screen printing and can advise on how each color reads against silver, black, or copper cups.

Laser engraving cuts a permanent mark into the metal that never scuffs off; wrap and screen printing add full color. Engraving suits logos and monograms; printing suits colorful, edge-to-edge artwork.

Yes. We can engrave or print individual names, dates, or numbers per cup — popular for weddings, gifts, and events. Just send the list with your order.

Unlimited, and always free, until you approve the mockup.

About two to three weeks from approved mockup for standard styles; copper finishes and full-color wraps may add a short step we’ll flag up front.

Yes. Rush is available for a firm event or launch date — tell us your in-hands date and we’ll confirm what’s possible.

Nationwide across the U.S., and internationally on request. See our Shipping Policy for details.

Shipping is quoted with your order based on quantity and destination. Cups ship stacked and cartoned, so freight stays economical even at volume.

Yes. We can ship straight to a venue, warehouse, or event address and coordinate timing so cups arrive before your date.

We make it right. If an order arrives defective or does not match your approved mockup, we remake or replace the affected items.

Bulk pricing is by quote; typical ranges run from about two dollars per cup for a simple printed pint up to around twelve dollars for a copper mule mug, improving as the run grows. Each product page shows its range.

Price depends on cup style, size, finish, decoration method, and quantity. A quote is the only accurate number — and we return one within a business day.

All major credit cards, ACH bank transfer, and purchase orders for established companies.

Yes. If you have a comparable written quote, we’ll match or beat it — that’s our lowest-price guarantee.

You pay only once you approve the mockup and quantity. There is no charge for the design work or the revisions that come before it.

Yes. Our anodized and powder-coated cups are dishwasher-safe; for insulated tumblers we recommend the top rack, and hand-washing keeps any finish looking its best longest.

Pint cups for taprooms and everyday pours; insulated tumblers for gifts and daily carry; copper mugs for cocktails; wine tumblers for outdoor events; camping cups for the trail; recyclable cups for stadiums. Tell us the use and we’ll recommend one.

Yes. Aluminum is infinitely recyclable, and our cups are designed to be reused for years first and recycled at end of life — a genuine step away from single-use plastic.

Laser engraving is cut into the metal and is permanent. Wrap and screen prints are cured and coated to resist scuffing through normal use and washing.

Yes. The double-wall, stainless-lined construction keeps cold drinks cold for up to twelve hours and cuts condensation compared with a single-wall cup.